Mobile station managers minimise ECML disruption


Keeping passengers informed: GTR’s Mobile Station Managers played a vital role ensuring passengers could travel as easily as possible during closures of King’s Cross station. On 16 August 2019, Great Northern Class 717 No 717008 calls at Alexandra Palace with the 09.50 Moorgate to Welwyn Garden City.
Philip Sherratt

The events of Christmas 2014, when overrunning engineering work at London King’s Cross and Paddington stations caused chaos for passengers, left something of a scar on those involved – and a determination that those scenes would never happen again.

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