It’s impossible to have a relationship of more than 20 years in any walk of life and not want to look back and reflect on what has been achieved. In the case of Stagecoach South West Trains, the list of achievements over more than two decades is incredible. That’s why I wanted to pay tribute to our fantastic staff, customers, stakeholders and the partners who have worked with us to make South West Trains such a great company.
I am very proud of what we have achieved at South West Trains over the past two decades as the UK’s longest running train operator. The franchise today has more trains than ever before, double the number of passengers travelling, and one of the most reliable fleets of trains in the country. We have made significant investment in improving the service for customers and spent millions on transforming stations with extra car parks, cycle spaces and investment in new ticketing systems. We’ve also delivered some real industry innovations on our South West Trains network, being the first train operator to roll out smart ticketing and more recently the innovative virtual ticket machines and dedicated contact centre.
South West Trains has become one of the largest and busiest franchises…
