WEST COAST UPS THE ANTE

This year’s Golden Whistles pointed to West Coast as an inter-city route to watch for performance tricks. TONY MILES reflects on progress on the route

The last year has seen a dramatic improvement in the punctuality of Virgin West Coast (VWC) services, with the train operating company (TOC) rising up the performance league table. In the first period of the 2017/18 railway year, 91.7% of VWC trains arrived within 10 minutes of advertised time (the benchmark for the Public Performance Measure [PPM] score for inter-city trains). 66.5% of all services arrived exactly on time or early.

Compare those figures with a year earlier. Virgin West Coast had finished the 2014/15 railway year with an average PPM of 86.0% and with only 54% of trains having been early or on time over the previous 12 months.

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