Proposals to close almost all ticket offices in England were announced on 5 July, with even major stations such as Euston, Paddington, Waterloo, Birmingham New Street and Manchester Piccadilly to lose their facilities.
Announced by the Rail Delivery Group – although Modern Railways understands the proposals were firmly driven by the Treasury – the proposals are subject to public consultation which runs until 21 July. Only Merseyrail, London Overground and MTR Elizabeth line are unaffected in England by virtue of their concession arrangements, while there are no plans in Scotland or Wales for mass ticket office closures.
T