A focus on customers is key to successfully managing major engineering works. That was the key message from David Statham, Southeastern’s Managing Director, as he told the Golden Whistles conference of the operator’s experience of the disruption caused by the Thameslink works at London Bridge.
MANAGING ENGINEERING BLOCKADES
Want to read more?
This is a premium article and requires an active subscription.
Existing subscriber? Sign in nowI have a subscription but need to register on site…
You will need your print Customer ID ready to set up an account, you'll find this on your welcome email and cover sheet delivered with each print magazine.
No subscription?
Pick one of our introductory offers
