From project support to top notch performance

With the Crossrail project effectively completed, MTR Elizabeth line’s top priority is driving up punctuality, as MD MIKE BAGSHAW tells PHILIP SHERRATT

London’s Elizabeth Line has proved a huge success – of that there can be no debate. While future enhancements such as additional trains will continue to be discussed, for now the aim of delivering a cross-London rail service with a 24 trains per hour (tph) peak frequency has been achieved.

MTR’s operating concession began in 2015, and since then the company has been supporting Transport for London with completing the Crossrail project and the delivery of the succession of timetable changes which have brought us to this point. With that journey mostly at an end, MTR Elizabeth line’s key focus now is driving up performance on London’s newest railway.

Mike Bagshaw joined MTREL in June 2018 as Performance and Planning Director, and after a brief period working at MTR UK he became MTREL’s Managing Director in February this year.

In taking on the role, his brief is to drive that performance focus within the business. ‘Ultimately we want to run the trains on time, keep our customers happy and run a great service – and do all of this safely’ he says.

The good n…

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