Office of Rail and Road

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Focus on passenger welfare in stranded trains – ORR

Evidence 'mixed' says regulator

The Office of Rail and Road's annual performance assessment suggests performance has stabilised - but that challenges remain. Courtesy ORR News

Performance stable – climate change a risk, says ORR

Cancellations remain high, and railway struggled with severe weather

Growing passenger numbers: CrossCountry No 221131 passes University with the 10.03 Edinburgh-Penzance on 2 February 2023. Philip Sherratt News Premium

Passenger journeys rise by 16% in 2023/24…

…but revenue only at 82% of pre-pandemic levels

Performance improvements needed by NR: GWR Nos 387146/150 await departure from Paddington with the 09.51 to Cardiff on 26 May 2022. Philip Sherratt News Premium

NR Wales & Western in breach of licence, says ORR

Poor performance on Western Route leads ORR to threaten £3m penalty

To Rochdale next? Lumo is bidding for paths to serve it from Euston. Courtesy Lumo News Premium

Lumo targets Rochdale in latest bid

Six return trains a day, new trains promised

A view os Stirling station. Courtesy ORR News Premium

Grand Union Stirling trains approved

ORR approves open access bid for Stirling-Euston trains

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LNER to axe Glasgow service?

Stirling to also see cuts?

Rising numbers: A pair of Great Northern Class 387s call at Alexandra Palace on 16 August 2023. Philip Sherratt News

Passenger numbers continue to rise

National figure 89% of pre-pandemic levels

Warning shot: the Office of Rail and Road is concerned about booking fees from some online ticket retailers. News

‘Be up front about fees’ – ORR warns ticket firms

Third-party booking and finder’s fees probed by regulator

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Rail revenue rises – but funding gap remains

Government support falls to £11.9 billion in 2022-23