A change of mindset needed


Franchising is bust. That is the opinion of Keith Williams, the former British Airways boss currently conducting a review into the railways, which he articulated when he delivered this year’s George Bradshaw lecture on 26 February: ‘Franchising can’t continue as it is today… I’ve been talking to investors, train operators and passengers, and in talking to all of them what has become clear is that what served the industry very well 20 or 25 years ago is not the way forward’.

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