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MATTHEW BROMLEY, INNOVATION AND BUSINESS EXCELLENCE MANAGER, ARRIVA RAIL LONDON, EXPLAINS HOW THE TOC IS USING INNOVATIVE THINKING TO IMPROVE PERFORMANCE
One of Arriva Rail London’s aims is to be the most innovative train operator in the UK. To help us achieve this, we have developed a Joint Innovation Strategy in partnership with our client, Rail for London (RfL), to ensure we have a structured approach to delivering innovation and that our innovation funding and time is focused on the areas of greatest need.
