News
Northern passengers can now swap Advance tickets to another train on the day of travel in a new initiative.
The operator is working with ticketing application Seatfrog to allow passengers to change their tickets for a £2.50 charge. Alterations can be made up to ten minutes before departure of the originally booked train.
Northern Commercial Director Mark Powles said: ‘Railcard discounts aside, ‘Advance Purchase’ tickets offer the cheapest fares on our network. But with those low prices came strict restrictions on travel dates and times.
‘As such, we know some customers that had ‘Advance Purchase’ tickets were frustrated when their plans changed but they couldn’t easily change their train ticket.’
